Violent incidents, although still relatively rare, are a concerning trend across many sectors of the community. Although many organizations utilize modern security systems and procedures, comprehensive staff training is an often overlooked, but vitally important, component of this. Without effective training, there is a high likelihood that personnel will not be able to respond or mitigate a threat no matter what physical measures are in place.
Organizations need to rely on their personnel to be proactive in helping avoid or warn of emergency situations before they happen. Staff should feel enabled and confident enough to report suspicious circumstances, or take emergency action, when appropriate.